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Blue Screen Crashes -- STOP Errors Repair Guide

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Blue Screen Crashes
I guess that the blue screen of death (known as BSoD or STOP errors) is probably the deadliest of all PC errors. It usually comes out of the ‘blue…’ and always in the middle of an important task…, right? Anyway, there’s no need to panic – I’ll provide several useful tips that’ll enable you to identify and repair the source of this crash.
 

Now, before I’ll continue, I’d like to make it clear that there are various reasons for a blue screen of death crash to occur. In the following post I’ll focus on the most common reasons and what it takes in order to handle them.

Common causes
They split into software and hardware related issues.
I’ll begin with the easiest part to handle which is the software related issues; if this doesn’t fix the problem we’ll move on to the hardware related issues.

Important - if you encounter this crash right after restart, then restart Windows in Safe Mode – if you don’t know how to do that use this quick guide.

(1) Problematic recent installation, system update, or system configuration
It might be that you’ve recently installed something that may be the cause to the problem. It might also be due to a problem with a recent Windows Auto Update.

What to do?
Before you start ‘digging’ and spending hours on trying figure out who, where, and when, reverse your Windows configuration into a point of time where you know you didn’t encounter the blue screen crash. How it can be done? - Use your Windows System Restore tool in order to do that. Try several restore points.

Windows System Restore

(1) Click START -> Accessories -> System Tools
(2) Select System Restore and click Next
(3) Select the last known 'good' restore point of time
(4) Click Next

Has this solved the problem?
If not, continue to step #2.

(2) Detect, remove and replace faulty drivers
This is actually one of the most common causes to blue screen crashes. A corrupt, outdated, or incompatible hardware driver can easily crash your system. You need to detect, remove and replace any faulty drivers.

What to do?
Download the following drivers diagnostics tool – it’ll tell you in 30-60 seconds which of your installed drivers are outdated, corrupt, or incompatible. Remove those drivers and replace them with their most updated COMPATIBLE version. (Make sure to use only certified drivers!).

Tip – If you want, this tool can accurately ‘fetch’ the compatible and certified replacement drivers for you.

If the cause to your blue screen is due to a software related problem then these two tips usually fix the problem. In case it didn’t solve the problem we’ll continue and go deeper.

(3) Problematic system file(s)
A critical system file might have gotten corrupted, or it is outdated, or it has been missing from your computer (deleted by a mistake…?).

What to do?
A quick Windows System File Checker scan can fix that. This tool is already embedded in your Windows system – Windows scans all your system files, if there’s a problem with any of them, it’ll immediately be replaced by a new one.

sfc /scannow

(4) Hard drive errors
A failing Hard drive or interruptions while data is being written to it may be another cause.

What to do?
A Windows chkdsk /r scan and repair will resolve the problem – it’ll locate bad sectors, recover readable information, and repair errors. Make sure you’re logged in as the computer’s Admin and:

(1) Click START menu, then type/select run (Depends on your Windows version)
(2) In therun dialogue box type: cmd and press OK
(3) Type chkdsk {volume}:/r and then press ENTER

chkdsk /r

Important – if one or more of the files on the HDD are open, Windows will ask you to run the scan on the next system restart, so type Y(es) and press ENTER, then restart your PC.

(5) Problems with your computer’s memory sticks
Have you added any additional memory sticks? Are all your memory sticks identical? Anyway, problems with the memory sticks can trigger BSoD crashes.

What to do?
(1) Run a memory diagnostics via MemTest86 to see if it detects and problems. (This can take some time, so be prepared…)
(2) It is recommended to have all your memory sticks identical.
(3) If you’ve installed new memory sticks lately verify that you’ve mounted them correctly.

(6) Overheat hardware problems
When your PC’s motherboard and its various components overheat it can easily result with blue screen crashes.

What to do?
(1) Are the cooling fans working properly?
(2) Cool down the room’s temperature if it’s too hot.
(3) Carefully clean any dust that covers your motherboard.
(3) If you’ve installed new memory sticks lately verify that you’ve mounted them correctly.

(7) Reinstall any new hardware
Have you installed a new hardware component lately? If it isn’t physically installed correctly (memory sticks, HDD, etc.) you can expect problems.

(8) Replace faulty hardware components
If you haven’t been able to resolve the problem by now, then it’s most probably due to a physical failure with one of your hardware components. It can be a faulty memory stick(s), a faulty HDD, or other motherboard components.

What to do?
At this point I see no other choice but letting a professional PC repair specialist detect and replace the problematic hardware component(s).

 
   
 

Add your comments, Tips, and suggestions
If you have any other ideas, tips, or suggestions regarding blue screens crashes, then feel free to post them below this section.

   
 
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  Comments:

marjollet Jun 15, 2015

connexion impossible


Megan Aug 17, 2012

What if your computer crashes and you can't restart Windows in any mode? It would reboot up to the point of opening Windows, then crash again. Mine has done this twice and I to go into the ghost bios and reinstall Windows. I lost all my data, plus my Microsoft Office and my Adobe Acrobat that come installed on the computer when I got it. I've had this computer for two years.

Yaron Aug 18, 2012

Hi Megan,

Sorry to hear that you've lost your data.

What Windows ver. are you using? Have you been able to reach up to the point of selecting 'Safe Mode' via F8 as explained here? If so, what happend then...?


   
 

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